Crippled Consumer, Paralyzed Citizen

Riffs, Rants and Raves

eBay finally sends the voucher!


Well, finally, I got the voucher from eBay India. (The history of this saga is here.) This voucher arrived after I relentlessly:
 
a) Posted on eBay India’s Facebook wall (and they kept censoring and pulling off my posts)
b) Wrote to their CEO on Facebook
c) Posted against other aggrieved people’s comments, and
d) Recommended on the wall that such customers contact Bloomberg’s Fightback programme

[BTW, for those of you who have consumer complaints, there’s this great programme on Bloomberg TV  — you can contact them with your grievance at fightback@utvmoney.com or fightback@btvin.com, or call them at 022 40987444. Twitter: BUTVFightBack]

spr4

eBay couldn’t get it right immediately, though. They sent me another voucher like the old one (stipulating a minimum purchase of Rs. 7500), which I ignored. A few days later, I got this “no strings attached” voucher, which worked fine.Interestingly, they sent this voucher only to three of us (eleven of us ‘affected’ people had collectively approached them) — the other eight have still not received it.

Of course, just to get my pound of flesh, I made sure I used the voucher. But this entire experience has left a bad taste in my mouth — and after reading so many complaints on their wall, I am not inclined to make any more purchases on eBay. Especially if it’s a big-ticket item, I think the consumer is better off shopping on a more trustworthy site or at a physical store.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Information

This entry was posted on August 30, 2013 by in Consumer and tagged , .
Rajasdeshpande

I will make sense in future

ENDLESSLY GREEN

Between learning and unlearning, some writing on climate reality, solid waste management, composting, urban organic farming, etc.

Teaching Trash

educating myself and the next generation about reducing waste

Pangea

a world of writing

bombatdawgz.wordpress.com/

A community of dog lovers in Bangalore whose aim is to promote friendship with dogs. We are dedicated to our pets, others' pets and community dogs. Our common passion to promote harmony between people and dogs encouraged us to create this Awareness and Action initiative.

Puppy Love RMVRWA

Strays in Bangalore: For dog-loving, dog-hating, dog-phobic and dog-neutral people

vitaminbs1.wordpress.com/

You seem a little pale. Have you taken your vitamins today?

Guerrilla Moto Photo

Life - Balanced

Audio SeXXX

Eargasms found here!

SutoCom Solutions

Success & Satisfaction with the Cloud

Roo

Just Like You With a Different Name and Face

The Customer Edge

Common Sense Customer Insights to give you the Edge

The Search Marketer

Riffs, Rants and Raves

Quartz

Quartz is a digitally native news outlet for the new global economy.

juliansherman.net/

Building A Business While Having A Life

Line Of The Week

Miscellaneous Utterings From Best Friends

joeseeberblog

This WordPress.com site is the cat’s pajamas

Wall For Mysore

ಜಯ ಕನ್ನಡ ಮಾತೇ

%d bloggers like this: